WEBSITE EMAIL DISCLAIMER
To our patients: Please note that email is not necessarily confidential, is subject to certain risks, and should be used for routine, non-sensitive matters only. Urgent or emergency issues should be handled by calling our office or 911, or by going to the nearest emergency room. We may not be able to read emails in a timely manner, although normally we will be able to respond within 48 hours of receiving your email. If you have not received a response within that time period, please contact our office. We do not initiate any physician-patient relationship via email; please call our office to make your initial appointment with us. A patient must sign our email communication authorization before we can participate in any email communication with you.
If you are a new patient or an established patient with any clinical/medical questions or concerns - you will need to call our office Monday thru Friday 8 to 12:15pm and 1:30pm to 4:30pm, Rochester office 585-232-8940 or Canandaigua office 585-394-0700 - if during non business hours please call our answering service @ 585-258-1992 and they will page the physician on call.
This email service is not intended for clinical/medical questions or concerns due to HIPAA compliance.